Reference

Understand How in999 Handles Your Privacy

This Privacy Policy sets out exactly what personal data in999 collects when you open an account, how we use it, who we share it with, and the rights…

Data collected transparentlyUPI, Paytm, PhonePe payment data protectedYour rights clearly explainedContact path always openJurisdiction-based access
in999 Understand How in999 Handles Your Privacy
REACH OUR PRIVACY TEAM

Open a Privacy Request With Us

If you want to access, correct, or delete data we hold on your account, reach out through any of the channels below. Our privacy team aims to respond to all data requests within seven working days. For urgent account-security concerns — such as suspected unauthorised access — use live chat for the fastest response.

Team online

Email Us

Send your data access or deletion request to our privacy address. Include your registered mobile number so we can locate your account without delay. We respond within seven working days.

Live Chat

Our chat support is available around the clock. Use it for urgent privacy or account-security queries. An agent will escalate data requests to the privacy team on your behalf immediately.

Help Centre

Our help centre carries step-by-step explanations of how to download your account data, update personal details, or request account closure. Accessible from any device at any time.

HOW WE PROTECT DATA

Explore Our Data Handling Commitments

in999 applies layered security practices across every part of the account lifecycle — from the moment you enter your UPI detail at deposit to the point your withdrawal…

Data Encryption in Transit

Every request between your device and our servers travels over TLS encryption.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit.

Account Security Practices

We apply two-factor verification for account login and major account changes.

Data Retention Schedule

We keep transaction records — including Paytm and UPI deposit logs — for the period required by applicable financial law.

Third-Party Data Sharing

We share only the minimum data necessary with payment processors (for UPI, Paytm, PhonePe transactions) and fraud-detection services.

Your Right to Access and Correct

You can request a copy of all personal data we hold on your account, ask us to correct inaccurate records…

Common Questions About Your Privacy at in999

The questions below cover the data rights most frequently raised by people who hold an account with us. If your question is not answered here, the support team can connect you with our privacy team directly through email or live chat.

We collect your name, email address, registered mobile number, and any payment identifiers you provide — such as your UPI handle or Paytm number. We also log device and session data automatically to maintain account security and platform stability.

We share data only with payment processors needed to complete UPI, Paytm, or PhonePe transactions and with fraud-detection services. We do not sell or transfer your data to advertisers, data brokers, or any unrelated commercial third parties.

Transaction records, including all deposit and withdrawal logs, are retained for the period specified by applicable financial regulations in your jurisdiction. After account closure, profile data is deleted within 90 days unless law requires us to keep it longer.

Yes. Send a data-access request to our privacy email or raise it through live chat. Include your registered mobile number so we can locate your account quickly. We aim to deliver your data summary within seven working days of receiving the request.

Contact us via email or live chat with a written deletion request. We will remove your profile data within 90 days of account closure, except for records we are legally required to retain under applicable financial or anti-fraud regulations.

All data exchanged during a deposit — whether via UPI, Paytm, or PhonePe — passes over TLS-encrypted connections. We do not store full payment credentials on our servers; only the transaction reference and amount are logged against your account record.

Contact live chat immediately. Our team will temporarily secure your account, investigate the activity log, and escalate the case to our privacy and security team. We will keep you informed throughout the process via your registered email address.